Privacy Policy
​Privacy Policy for Jackson ILyas Therapy Solutions
​
At Jackson ILyas Therapy Solutions, we are committed to protecting the privacy and confidentiality of our clients' personal and health information. This privacy policy outlines how we collect, use, disclose, and safeguard the information provided to us during therapy sessions and related services.
Information We Collect
We may collect personal and health-related information that is necessary to provide quality care and services. This includes details such as contact information, medical history, therapy notes, treatment plans, and other health-related records. We collect this information directly from you or through your authorized representatives, as well as from other healthcare providers with your consent.
How We Use Your Information
The information we collect is used solely for the purpose of providing therapeutic services, managing your treatment, and improving the quality of care. We may also use your information for administrative purposes, such as billing, scheduling, and maintaining records, as well as complying with legal requirements.
Confidentiality and Security
We understand the sensitive nature of the information you share with us and are dedicated to keeping it confidential. All personal and health information is stored securely and is only accessible to authorized staff members involved in your care. We take appropriate physical, technical, and administrative measures to protect your information from unauthorized access, disclosure, alteration, and destruction.
Sharing Your Information
We will not share your personal or health information with third parties without your explicit consent, except as required by law or for specific purposes such as coordination with other healthcare providers. For example, we may share information with other professionals involved in your treatment or for billing purposes. We will only disclose the minimum amount of information necessary for these purposes.
In some situations, we may be required to disclose your information without your consent, such as when mandated by law, in cases of suspected abuse or neglect, or in emergency situations where your safety or the safety of others is at risk.
Your Rights Regarding Your Information
You have the right to access your personal and health information held by us. You may request a copy of your records or ask for any corrections to be made if you believe the information is inaccurate or incomplete. We are happy to provide you with a summary of your treatment history upon request.
You also have the right to request restrictions on how your information is used or shared, though we may not be able to accommodate all requests in certain circumstances.
Use of Technology and Telehealth
If you engage in telehealth services, we take steps to ensure that your information remains protected during virtual sessions. Telehealth platforms we use are secure and HIPAA-compliant. We encourage you to use private, secure settings for these sessions to ensure confidentiality on your end.
Retention of Your Information
Your personal and health information will be kept for the duration necessary to provide therapy and in accordance with applicable laws and professional standards. After this period, we securely dispose of or anonymize the information.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes and provide a revised copy upon request.
Contact Us
If you have any questions or concerns about this privacy policy, or if you wish to exercise your rights regarding your personal and health information, please contact us at (513)446-5048 or DrFelishaJacksonILyas@jacksonilyastherapysolutions.com.
By choosing Jackson ILyas Therapy Solutions, you acknowledge that you have read and understood this privacy policy and agree to the collection, use, and disclosure of your information as described above.